How to confirm that your profile is ready to receive referrals
If you and/or the network administrator have not provided all of the following for your account -- (1) mandatory public profile information, (2) at least one legal service, (3) at least one coverage area, and (4) valid proof of insurance -- your account will not be live and prospective clients cannot send requests to you. Note that proof of insurance needs to have been both submitted by you and confirmed by your network administrator. To see if your account is live, go to the "Public Profile" tab and look at the message in the "Preview Profile" section. If you see the message "Your account is not live", you can click the "View details" button to see the reason(s) why your account is not live: